Terms & Conditions

1. Introduction

Welcome to LaunchBox. These Terms & Conditions ("Terms") govern your use of our websites (launchboxcollective.com, launchboxmediagroup.com, and affiliated domains — the "Sites") and your visits to our physical premises at 2726 Lipscomb Street, Fort Worth, Texas.

Commercial bookings, production services, agency engagements, and music services are governed by the separate LaunchBox Master Terms & Conditions v1.0 (launchboxcollective.com/terms), which controls in any conflict regarding commercial engagements.

By accessing the Sites or entering our premises, you agree to comply with these Terms. If you do not agree, please refrain from using the Sites or entering our premises.

2. Operating Entities

LaunchBox is operated by:

LaunchBox Collective LLC ("LBC") — facility, equipment, event, membership, and coworking services, including DBAs such as LaunchBox and The LightBox.
LaunchBox Media Group LLC ("LBMG") — production, engineering, LaunchBox Music, and Brand Paths agency services, including DBAs such as LBMG, LaunchBox Studios, and LaunchBox Productions.

LBC and LBMG are each Texas limited liability companies and operating subsidiaries of LaunchBox Holdings LLC, held by the Pfahlert Family Private Trust.

3. Use of the Sites

a. Eligibility. You must be at least 18 years old, or have parental/guardian consent, to use our services or enter our premises.

b. Permitted Use. You agree to use the Sites lawfully and not to:

Engage in fraudulent, unlawful, or abusive activity.
Disrupt our services or interfere with other users' experiences.
Use automated tools (bots, crawlers, scrapers) to access the Sites without written permission.
Reverse-engineer, decompile, or attempt to extract source code from any LaunchBox-owned technology or creative asset.

c. Account Registration. If creating an account or membership, you must provide accurate information and maintain its security. You are responsible for all activity under your account and agree to notify LaunchBox immediately of any unauthorized access.

4. On-Site Conduct, Media Consent & Safety

a. General Conduct. Visitors, members, clients, and guests must adhere to venue rules, safety guidelines, posted signage, and staff instructions. Disruptive, unsafe, harassing, or unlawful behavior will result in removal from the premises and, where warranted, trespass notice, termination of membership, and legal action.

b. Media & Marketing Consent. LaunchBox is an active production facility. By entering the premises, you consent to being photographed, filmed, audio-recorded, or otherwise captured in the ordinary course of our operations, and you grant LaunchBox a perpetual, royalty-free license to use such content for promotional, marketing, portfolio, case-study, editorial, and social-media purposes, without further compensation or approval. If you do not wish to appear in such media, please notify a staff member immediately upon arrival; we will make reasonable efforts to accommodate, though we cannot guarantee exclusion from background or ambient capture in active production zones.
You further waive any claim under the Texas right of publicity (Tex. Prop. Code §§ 26.001–26.015 and Texas common law), any claim of invasion of privacy, and any claim for commercial use of likeness or voice, as to content captured during your presence at LaunchBox. This waiver does not authorize LaunchBox to use your likeness to falsely endorse a third-party product or service without your written consent.

Children under 18 appearing in LaunchBox-produced media require a signed parent/guardian release, which staff can provide upon request.

c. Security Cameras. LaunchBox operates security cameras throughout the premises for safety, operations, and liability purposes. By entering, you acknowledge and consent to such recording.

d. Personal Property. You enter LaunchBox at your own risk. LaunchBox is not responsible for lost, stolen, or damaged personal property. Members are encouraged to maintain personal insurance for valuable equipment.

e. Firearms & Controlled Items. Firearms, weapons, and controlled substances are prohibited on premises except as expressly authorized (e.g., licensed security personnel, production prop firearms with appropriate permits and armorers, or lawful items secured in vehicles per Texas law). Alcohol consumption is permitted only at licensed events or as otherwise authorized by LaunchBox.

f. Emergency Procedures. Visitors agree to comply with posted emergency procedures and staff direction in the event of fire, severe weather, medical emergency, or other incident.

5. Payments, Bookings & Refunds

a. General Payment Terms. All transactions must be paid in full at checkout or as specified in an applicable invoice or written agreement. Prices are subject to change without notice.

b. Commercial Bookings. Cancellation, rescheduling, refund, and payment terms for bookings, productions, events, memberships, equipment rentals, and agency engagements are governed by the LaunchBox Master Terms & Conditions v1.0 (launchboxcollective.com/terms). Service-specific cancellation schedules are set in Master Terms § 7.

c. Event Tickets. Event tickets are non-refundable unless the event is canceled by LaunchBox.

d. Refusal of Service. LaunchBox reserves the right to refuse or cancel orders, bookings, or memberships at its discretion where warranted by safety, legal, or operational considerations.

6. Intellectual Property

a. Site & Brand Content. All content on the Sites (logos, text, images, videos, software, branding, trade names, trademarks) is owned by LaunchBox Collective LLC, LaunchBox Media Group LLC, or their licensors and is protected under the U.S. Copyright Act (17 U.S.C. §§ 101 et seq.), the Lanham Act (15 U.S.C. §§ 1051 et seq.), and applicable Texas law. You may not copy, distribute, reproduce, modify, or create derivative works from any Site content without express written permission.

b. Production & Commercial IP. Ownership of creative work produced in or through LaunchBox (video, audio, photography, music, and related materials) is governed by the LaunchBox Master Terms & Conditions v1.0 § 3–4 (tier-based ownership: facility/equipment rental alone = Client-owned; LBMG crew, Virtual LED Studio, or Brand Paths engagement = LBMG producer of record).

c. User-Submitted Content. By submitting content to the Sites (reviews, testimonials, submissions), you grant LaunchBox a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for operational and promotional purposes. You represent that submitted content does not infringe any third-party right.

d. Trademark Notice. LaunchBox™, LaunchBox Collective™, LaunchBox Media Group™, LBMG™, The LightBox™, LaunchBox Studios™, LaunchBox Productions™, Brand Paths™, and associated logos and taglines (including "Where Brands Are Born") are trademarks of their respective LaunchBox operating entities. Unauthorized use is prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, LaunchBox, its operating entities, officers, members, managers, trustees, beneficiaries, employees, and contractors shall not be liable for:

Indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of the Sites, services, or premises;
Third-party actions, content, security breaches, or service interruptions;
Loss of profits, data, business, or goodwill;
Events outside reasonable control, including natural disasters, pandemics, government orders, utility failures, and force-majeure events (see Master Terms § 14).

For commercial engagements, aggregate liability is capped as set in Master Terms § 16.

8. Third-Party Links & Services

The Sites may contain links to third-party websites, services, or platforms. LaunchBox is not responsible for the content, practices, policies, or terms of third-party sites and makes no representations regarding their accuracy, security, or reliability. Access is at your own risk.

9. Privacy

Use of the Sites is also governed by the LaunchBox Privacy Policy (launchboxcollective.com/privacy), which describes how we collect, use, and share information.

10. Termination & Enforcement

LaunchBox reserves the right to suspend or terminate access to the Sites, services, memberships, or premises at any time for violation of these Terms, the Master Terms, or applicable law. No refunds will be issued for terminations resulting from policy or conduct violations.

11. Indemnification

You agree to indemnify, defend, and hold harmless LaunchBox Collective LLC, LaunchBox Media Group LLC, LaunchBox Holdings LLC, the Pfahlert Family Private Trust, and their respective officers, members, managers, trustees, beneficiaries, employees, and contractors from any claim, loss, liability, or expense (including reasonable attorney's fees) arising from your breach of these Terms, your use of the Sites or premises, or your violation of any third-party right.

12. Governing Law & Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles, and by applicable federal law. Exclusive venue lies in the District and County Courts of Tarrant County, Texas, and, for federal claims, in the United States District Court for the Northern District of Texas, Fort Worth Division.

13. Changes to Terms

LaunchBox may update these Terms periodically. The current version is posted at launchboxcollective.com/terms-and-conditions with an effective date. Continued use of the Sites, services, or premises after the effective date of an updated version constitutes acceptance of the revised Terms. Prior versions remain binding as to matters arising under them.

14. Entity Continuity

Entity-level changes (formation, reorganization, renaming, merger, or dissolution of subsidiary or affiliated LLCs or DBAs) do not affect the applicability of these Terms. Any agreement entered with a LaunchBox trade name, DBA, or predecessor entity shall be deemed entered with the applicable current LaunchBox operating entity.

15. Severability & Entire Agreement

If any provision of these Terms is held invalid or unenforceable, remaining provisions continue in effect. These Terms, together with the LaunchBox Master Terms & Conditions v1.0, the LaunchBox Privacy Policy, and any signed engagement agreement, constitute the entire agreement between you and LaunchBox.

16. Contact

📧 hello@launchboxcollective.com 📍 2726 Lipscomb Street, Fort Worth, Texas 76110 📞 (817) 961-9690

LaunchBox Collective™ and LaunchBox Media Group™ are trade names of LaunchBox Collective LLC and LaunchBox Media Group LLC respectively, each a Texas limited liability company and operating subsidiary of LaunchBox Holdings LLC, held by the Pfahlert Family Private Trust.